Privacy Policy

At Tuan Dang Online (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://tuandang.online (the “Website”) or use our services (“Services”). By using our Website or Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: This includes information such as your name, email address, phone number, and billing details, which you provide when you register for an account, fill out a form, or purchase our Services.
  • Non-Personal Identification Information: This includes data that cannot be used to identify you directly, such as your IP address, browser type, device information, and website usage data.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about how you interact with our Website. Cookies are small text files that are placed on your device to enhance your experience and help us improve our Website and Services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To process your orders, provide customer support, and manage your account.
  • Communicate with You: To send you updates about your account or our services, respond to your inquiries, and provide promotional materials (if you opt-in).
  • Improve Our Website and Services: To analyze usage trends and improve the design and content of the Website.
  • Marketing and Advertising: To send targeted marketing communications, promotions, and newsletters, if you have opted to receive them.
  • Compliance: To comply with legal obligations and resolve any disputes or enforce agreements.

3. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, or delivering our Services (e.g., hosting providers, email marketing platforms).
  • Legal Requirements: We may disclose your information if required to do so by law, in response to a legal process, or to protect our rights, property, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner or entity.

We will never sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information we hold about you.
  • Deletion: You can request the deletion of your personal information, subject to certain limitations (e.g., for legal obligations or legitimate business purposes).
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly at info@tuandang.online.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal data in certain circumstances, such as for direct marketing purposes.

If you wish to exercise any of your data protection rights, please contact us at info@tuandang.online.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us analyze how visitors use our Website and allow us to offer personalized content and advertising.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the Website’s basic functionality, such as account login and navigation.
    • Performance Cookies: Help us understand how visitors interact with our Website, enabling us to improve user experience.
    • Advertising Cookies: Track your online activity and provide personalized advertising content.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your experience on the Website.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our Website and Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

9. International Data Transfers

If you are accessing our Website or using our Services from outside your country of residence, please note that your personal data may be transferred to and stored in other countries where the laws may not offer the same level of protection as your country of residence. By using our Website or Services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: